Race2buy Marketplace (Terms of Use)

Welcome to Race2buy !

Before accessing Race2buy.com website or race2buy mobile app (the “Platform”), you must read carefully and accept these Terms of Use and all other terms and conditions and policies of the platform (“Race2buy T&C”). By doing so, you agree to be bound by Race2buy T&C. If you do not agree to Race2buy T&C and the Privacy Policy, do not access and/or use this Platform and/or the Services provided. You must consent to the processing of your personal data as described in the Privacy Policy in Race2buy.

You will be responsible for the confidentiality of your “Buyer” and “Seller” account with Race2buy and you must agree to accept responsibility for all activities that occur under your account. If you are under the age of 18 (the “legal age”), you must obtain permission from your parent(s) or legal guardian(s) to open an account on the Platform.

Race2buy reserves the right to suspend, terminate, edit/remove the content, and cancel orders anytime at its sole discretion.


Race2buy grants you the access to buy/sell on the platform subjected to Race2buy T&C. Any breach of Race2buy T&C shall result in immediate termination of your accounts without notice. You acknowledged that parties other than Race2buy (“Third Party Vendors) list and sell products on the platform. With the benefit of doubt, each deal entered into for the sale of a third party vendor’s products to a customer shall be an agreement only between third party vendor and the customer. The products representations expressed on the platform are those of the vendors and not by Race2buy.

Users accessing Race2buy should not perform the following:

  1. Post content / Material under inappropriate category in the platform;
  2. Violate any laws, third party rights, and post any prohibited and restricted items;
  • Access Race2buy if you are under the legal age without consent from your parents;
  1. Post false, inaccurate, misleading content (including personal information);
  2. Transfer your account to another party without Race2buy’s consent;
  3. Distribute or channel pyramid schemes; and
  • Harvest customer information without their consent.
  1. Limitation of Responsibility and Liability

The Platform and all data and/or information contained therein and/or the Services are provided on an “as is” and “as available” basis without any warranties, claims or representations made by Race2buy of any kind either expressed, implied or statutory with respect to the Platform and/or the Services, including, without limitation, warranties of non-infringement of third party rights, title, merchantability, satisfactory quality or fitness for a particular purpose. All data and/or information contained in the Platform and/or the Services are provided for informational purposes only.

Without limiting the foregoing, Race2buy does not warrant that the Platform and/or the Services or the functions contained therein will be available, accessible, uninterrupted, timely, secure, accurate, complete or error-free, that defects, if any, will be corrected, or that this Platform and/or the server that makes the same available are free of viruses, clocks, timers, counters, worms, software locks, drop dead devices, trojan-horses, routings, trap doors, time bombs or any other harmful codes, instructions, programs or components.

Race2buy and all of its respective officers, employees, directors, agents, contractors and assigns shall not be liable to you for any losses whatsoever or howsoever caused (regardless of the form of action) arising directly or indirectly in connection with:

(a) any access, use and/or inability to use the Platform or the Services;

(b) reliance on any data or information made available through the Platform and/or through the Services. You should not act on such data or information without first independently verifying its contents;

(c) any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent program or macros; and

(d) any use of or access to any other website or webpage linked to the Platform, even if we or our officers or agents or employees may have been advised of, or otherwise might have anticipated, the possibility of the same.

Any risk of misunderstanding, error, damage, expense or losses resulting from the use of the Platform and/or Services is entirely at your own risk and we shall not be liable therefore.


For your convenience, we may include hyperlinks to other websites or content on the Platform that are owned or operated by third parties. Such linked websites or content are not under our control and we are not liable for any errors, omissions, delays, defamation, libel, slander, falsehood, obscenity, pornography, profanity, inaccuracy or any other objectionable material contained in the contents, or the consequences of accessing, any linked website. Any hyperlinks to any other websites or content are not an endorsement or verification of such websites or content and you agree that your access to or use of such linked websites or content is entirely at your own risk.


In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate or revoke any or all of your rights granted under these Terms of Use and/or other Race2buy Terms and Conditions. Upon any termination of these Terms of Use and/or other Race2buy Terms and Conditions, you shall immediately cease all access to and use of the Platform and/or Services and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Platform and/or Services in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that Race2buy shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Platform and/or Services or with any terms, conditions, rules, policies, guidelines, or practices of Race2buy, in operating the Platform and/or providing Services, your sole and exclusive remedy is to discontinue using the Platform and/or the Services.

  1. Liability Disclosure

Race2Buy is not liable for any such special description which may have been provided by Third Party Vendors through chat system. Race2buy does not provide warranty to the quality state condition as stated by the Third Party Vendors. Race2buy shall be under no liability of the following, any defects of the products, any alteration of the goods, any defect / damage done to buyer/seller arising from improper usage, any loss or liability of any kind suffered by buyer/seller. Race2buy assumes no responsibility for any errors, omissions or inaccuracies whatsoever in the information provided in this website. Under no circumstances will the company be liable for any loss or damage caused by the user’s reliance on information obtained through this website. It is the user’s responsibility to evaluate the accuracy, completeness and usefulness of any information provided, and use of this website is solely at the user’s own risk. Race2buy shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through this website. the user specifically agrees that the company is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. Race2buy is not responsible for any content sent using the communication services and/or included in this site by any third party. In no event shall Race2buy be liable for any special, incidental, indirect, punitive or consequential damages of any kind, or any damages whatsoever, whether in contract, tort, strict liability or otherwise, (including without limitation, those resulting from: (1) reliance on the materials presented, (2) costs of replacement goods, (3) loss of use, data or profits, (4) delays or business interruptions, (5) and any theory of liability) arising out of or in connection with the use of, or inability to use this website, whether or not the company has been advised of the possibility of such damages.

  1. Terms of Payment

When Buyer places an order on the Platform, actual payment shall be only charged upon Seller’s acceptance of Buyer’s order. All payments shall be made to Race2buy, either accepting payment in its own right or as Seller’s agent (where Seller is a Third Party Vendor). Buyers acknowledge that Race2buy is entitled to collect payments from Buyer on behalf of Third Party Vendors.

The payment methods may also be subject to the following terms:

  • Credit Card
  • Debit Cards
  • Online Banking
  • Installment Payments via Credit Card

Race2buy takes no responsibility and assume no liability for any loss or damages to a buyer arising from shipping information and/or payer information entered by the buyer or wrong remittance by the buyer in connection with the payment for the items purchased. Race2buy reserves the right to suspend the transaction or cancel the relevant transaction if deemed necessary.

All refunds shall be made via the Race2buy virtual payment account (“Race2buy Payment Account”). Race2buy offers no guarantee of any nature for the timeliness of the refunds reaching the Race2buy Payment Account. The processing of payment may take time and it is subject to the payment provider internal processing timeline. All costs associated with the refund process imposed by the processing bank and/or payment provider shall be borne by Race2buy. All refunds are conditional upon Race2buy’s acceptance of a valid return of the Goods. Race2buy reserve the right to modify the mechanism of processing refunds at any time without notice.

All payments for the purchased Goods must be made to Race2buy using the payment methods made available on the Platform only. Race2buy shall not be held responsible for any losses which may arise from payments made directly to Third Party Vendors or through payment methods apart from the available payment methods on the Platform.

  1. Shipment/Delivery of Products

The seller should deliver the products to the address specified by the buyer. In the event where delay is more than 3 business days after the deadline set by the seller – third party vendors, Race2buy reserves the right to cancel the transaction and shall not be liable for any loss or damage to the buyer. Sellers shall take all reasonable actions for buyers to receive purchased items within the time period specified by the seller on the item detail page.

  1. Cancellation / Refund / Return of Products

Buyers are eligible to cancel the purchase anytime so long the products have not been shipped. Once the products are shipped, return process will take place rather than cancellation process. Every seller has its respective shop / individual product policy (whether the products are returnable, under warranty, etc), buyer must carefully go through the policies to minimize dispute. In the event where no shop / product policy is available, Race2buy T&C will prevail.

Return of products due to the followings:

  • Defects in the product
  • Delivery delay
  • Damaged product (Broken, dented)
  • Incorrect quantity (quantity varies with order)
  • Incorrect measurement (size varies with order)
  • Incorrect product (product varies with order)
  • Counterfeit product
  • Malfunction product

Buyer shall discuss with the seller on return of products within 7 days upon receiving the product and if the seller agrees to accept the return of products, buyer may return the products; both parties must reach a mutual agreement on the shipment fees. If the seller disagrees, buyer may file a dispute and submit to Race2buy aftersales team to process the return / refund of the product. Race2buy aftersales team will investigate and provide necessary feedback within 3 working days. The decision agreed by Race2buy aftersales team whether to/not to refund and who shall bear the shipping fees is final and irrevocable. If the products are eligible in the aforementioned category, buyer shall repack and return the product to the seller. Once the seller acknowledges the receipt of the return product, Race2buy aftersales team will process accordingly. A minimum of 14 days will be required for the gateway to release the payment back to the buyer.

  1. Pricing

Sellers shall provide accurate information for their product catalogue, i.e. pricing of the product, details of the product, inventory amount, seller’s terms & condition, and etc. Sellers shall issue receipts, credit card slips or tax invoices to buyers on request. Sellers also agree that the Company may issue such receipts or tax invoice under the name of the seller for and on behalf of the seller.


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