For 925 Silver post earring:

Due to the earring needle part is made of 925 silver post, it is easily to bend during transport progress, kindly correct it yourself once you receive the items, it is not belong to quality issue.

Items cannot be exchange/return/cancel due to any kind of unacceptable reason:

Color doesn't match what expected

Style doesn't match with outfit

Any SALES ITEM purchased from our website are non-returnable. This does not apply to items purchased in our seasonal sales or promotions, only Sales item. Customers are notified at the time of purchase that these items are non-returnable.

The item you wish to return must be unused(due to hygiene purpose) and in the same condition that you received it in. It must also be in the original pouch. Items that appear worn or used will not be refunded and returned to the customer.

We do not accept exchange one item for another after payment.

Any damage incurred by the customer from mis-use cannot be refund and exchange.

Tarnishing or discoloration due to chemical contact is not a fault. Please see our care instructions on how to avoid this.

A defect (little/as mention in the description and picture) but is not affect the functionality

Items can only be exchange/return/cancel due to any kind of acceptable reason:

A defect (major) which is affected the functionality.

Wrong items shipped out.

Any return/exchange must be requested and done within 2 days after receiving items.

Return&Refund Steps:

Once your return is received and inspected, we will send you an messages to notify you that we have received your returned item. A full refund of the items (excluding any delivery charges) will be processed, and a credit will automatically be applied to your original method of payment, within 10 days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You are advised to use a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Any items that do not reach us are the responsibility of the customer.

Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us as soon as possible.

You can reach us by our Instagram:_theblink20_ OR Facebook: The Blink Jewelry OR Whatapps (number as mention at the store page), quoting your order number for instruction on how to return your item.